HomeServe’s HVAC Expansion Continues with Crawford Services, Inc.

Marks company’s first acquisition in Texas as it grows HVAC segment

Norwalk, Connecticut – December 12, 2019 – HomeServe USA (HomeServe), a leading provider of service plans, repair and installation services for the home, today announced the acquisition of Grand Prairie, Texas-based Crawford Services. The 11-year-old Crawford Services is HomeServe’s first acquisition in Texas and will help the company establish an HVAC operations hub in the Southwest.

The family owned and operated Crawford Services was founded by Brad Crawford and Tim Buford in 2008, and offers air conditioning, heating and plumbing services throughout the Dallas – Fort Worth Metroplex. The Crawford team works across the residential installations, residential services, construction, commercial and plumbing segments.

“As we look at HVAC companies to bring into the HomeServe family, we scout those that stand out from the rest with an unparalleled commitment to offering an exceptional experience. The business Brad and Tim run at Crawford Services is just that type of company, and I’m pleased they’re both staying on to continue running the company,” commented HomeServe North America CEO John Kitzie.

With a team of more than 100 people, Crawford Services has grown into a locally renown, dependable company. From repairing existing equipment to installing new systems, designing complex plans for high-end residences and commercial properties and being an HVAC and water heater install provider to seven area Costco wholesale warehouses, Crawford is situated to be a growth engine for HomeServe’s new Southwest home services hub.

“When we started Crawford Services a decade ago, Tim Buford and I had a vision to deliver a high touch, white glove experience to the home services market in the DFW area. Our employees’ commitment to live out our company core values and provide exceptional comfort solutions has resonated well with our clients," said Brad Crawford. "We're excited to continue our growth trajectory alongside HomeServe and honored to be their first Texas-based acquisition."

Leading HVAC, plumbing and electrical businesses interested in exploring the opportunity to join HomeServe should contact Rob DiPietro, Senior Vice President, Energy Services and New Ventures at For more information about HomeServe, visit

About HomeServe USA

HomeServe USA Corp. (HomeServe) is a leading provider of home repair solutions serving more than 4.2 million customers across the US and Canada under the HomeServe, Home Emergency Insurance Solutions, Service Line Warranties of America (SLWA) and Service Line Warranties of Canada (SLWC) names.

Since 2003, HomeServe has been protecting homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home repair emergencies by providing affordable repair coverage, installations and quality local service.

As an A+ rated Better Business Bureau Accredited Business, HomeServe is dedicated to being a customer-focused company supplying best-in-class repair plans and other services to consumers directly and through over 750 leading municipal, utility and association partners.

HomeServe is teamed up with television personality and author Mike Rowe, best known as the creator and host of the series “Dirty Jobs,” and is a sponsor of This Old House on PBS, working together to provide homeowners expert advice on maintaining, enhancing and protecting their homes. For more information about HomeServe, a Connecticut Top Workplace winner and recipient of thirty-three 2019 Stevie Awards for Sales & Customer Service, or to learn more about HomeServe's affordable repair plans, please go to Connect with HomeServe on Facebook and Twitter @HomeServeUSA. For news and information follow on Twitter @HomeServeUSNews.

HomeServe USA
Myles Meehan
Phone: (203) 356-4259

Hill+Knowlton Strategies for HomeServe USA
Claire Deneen
Phone: (775) 846-0664